bijoy777 Privacy Policy

1. Introduction and Definitions

bijoy777 ("we", "our") is an online casino and sports betting platform operated for adult users in Bangladesh. This privacy policy ("Policy") describes how we manage the personal information of bijoy777.cam website visitors and registered members ("you", "user").

The definitions of key terms used in this policy are as follows:

• "Personal Information" — Any information that can directly or indirectly identify a person, such as name, email address, mobile number, and financial details.
• "Processing" — Any operation involving the collection, storage, use, analysis, or deletion of data.
• "Third Party" — Any organisation or individual other than bijoy777 or the user.
• "Platform" — The bijoy777.cam website and all associated services.

2. What Information We Collect

bijoy777 only collects information that is essential for providing its services. We may collect the following types of information:

2.1 Registration and Identity Information

• Full name
• Email address
• Mobile number
• Date of birth (for age verification — our platform is for users aged 21 and above only)
• Password (stored in encrypted form)

2.2 Financial Information

• Required details for bKash, Nagad, Rocket, Upay, or bank transfer accounts
• Transaction history (records of deposits and withdrawals)
• Identity verification documents (national ID card, passport, etc.)

2.3 Technical and Usage Information

• IP address and device type
• Browser information and operating system
• Website visit time and duration
• Gaming history and session data
• Data from cookies and similar tracking technologies

3. How Your Information Is Used

bijoy777 uses your collected information for the following legitimate purposes:

• Account Management: To confirm your registration, provide login access, and manage account settings.
• Service Delivery: To process deposits, withdrawals, and betting transactions.
• Identity Verification: To confirm your age and identity as part of the KYC (Know Your Customer) process.
• Security and Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations.
• Customer Support: To resolve your issues and provide assistance.
• Service Improvement: To analyse user experience and improve the platform.
• Promotional Communication: To inform you about bonuses and offers with your consent (you can opt out at any time).

4. Data Storage and Security Measures

bijoy777 has adopted industry-standard security measures to protect your personal information:

4.1 Technical Security

• All data transfers are secured using SSL (Secure Sockets Layer) encryption technology.
• Sensitive information is stored in the database using AES-256 encryption.
• Two-Factor Authentication option.
• Regular security audits and vulnerability testing.

4.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a defined period due to legal obligations. After that, the information is securely deleted or anonymised.

4.3 Access Control

Only authorised staff may access your information for specific purposes. All staff adhere to strict confidentiality agreements.

5. Sharing Information with Third Parties

bijoy777 does not sell your personal information. However, certain information may be shared with third parties in the following limited circumstances:

• Payment Processors: To complete transactions with bKash, Nagad, Rocket, Upay, and banking partners.
• Identity Verification Services: With authorised service providers for the KYC process.
• Technology Partners: With game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and others, solely for technical integration purposes.
• Legal Authorities: With government authorities based on court orders or legal requirements.
• Fraud Prevention: With authorised security organisations to detect and prevent fraud.

All third-party partners operate under a strict data protection agreement and may not use your information for any unauthorised purpose.

6. Cookies and Tracking Technologies

The bijoy777 website uses cookies and similar technologies that improve your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and run core functions — without these, the site will not work properly.
• Performance Cookies: To collect anonymous data on visit counts, page load times, and error detection.
• Functionality Cookies: To remember your preferred language and settings.
• Analytics Cookies: To help understand platform usage and support service improvement.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit specific site functionality.

7. Your Rights Regarding Your Information

As a bijoy777 member, you have the following rights regarding your personal information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information be updated or corrected.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (however, complete deletion may not be possible if legal obligations exist).
• Right to Restrict Processing: In certain cases, you may request that processing of your information be restricted.
• Right to Data Portability: You may request your information in a structured and readable format.
• Right to Object: You may request to stop marketing communications at any time.

To exercise these rights, contact us at [email protected] or speak with our team via 24/7 live chat.

8. Protection of Minors

bijoy777 is a platform operated for individuals aged 21 and above only. We do not knowingly collect any information from minors. We verify age at the time of registration, and if an account holder is found to be under 21, that account will be closed immediately and all related information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

9. International Data Transfers

Our servers and technology partners may be located in various countries. As a result, your information may be transferred internationally. In such cases, we ensure that:

• All transfers are secured using industry-standard encryption technology.
• Adequate data protection guarantees exist in the receiving country.
• Third-party partners meet our privacy standards.
• All agreements are executed in compliance with applicable law.

10. Third-Party Services and Links

The bijoy777 platform includes services from game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, Ezugi, PG Soft, and others. These third-party services may have their own privacy policies, and we are not responsible for their operations.

Limited necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners for payment processing. These organisations are governed by their own privacy policies and are not permitted to use your information for any other purpose.

11. Responsible Gaming and Your Information

Responsible gaming is part of bijoy777's core values. To this end, we use your gaming history and transaction data to:

• Identify unusual gaming behaviour that may indicate problem gambling.
• Enforce limits you have requested (deposit limits, session time limits).
• Implement self-exclusion (voluntary temporary account suspension).
• Connect you with a specialist team for support when needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

12. Changes to the Privacy Policy

bijoy777 reserves the right to update this privacy policy from time to time. In the event of any significant changes:

• The "Last Updated" date at the top of the policy will be changed.
• Registered members will be notified of significant changes via email or platform notification.
• Continued use of the platform after changes take effect will be considered acceptance of the revised policy.

We recommend that you review this policy periodically.